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FAQ

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New to Lady Luck Electronics
What is Lady Luck Electronics?
How much does a bid cost?
How can I take part?
How do I find products?

Bidding
How do I bid on Lady Luck Electronics?
How does the BidBuddy work?
Can you give me some advice about how to bid?
Can I set a BidBuddy on a paused or Future auction?
How do I buy bids?
Where can I keep track of the auction(s) I´m bidding on?
Where can I see how many bids I´ve placed on an auction?
Where can I see my booked BidBuddy?
Where can I see how much I have spent on bids in an auction?
Where can I see who´s bidding on an auction?
I have placed a bid but I am not the highest bidder. Why?
Can I bid on a future auction?

Managing My Account
How do I change my password?
What do I do, if I´ve forgotten my password or user name?
How do I subscribe to/unsubscribe from the newsletter?
Can I change my username?
How do I add or change my address?
Can I change my first name and surname?
Where can I check my bids account?
Where can I check how many auctions I have won?
How do I delete my account?
Can I change my email address?
How long are Free Bids valid for?

Payment & Payment Methods
How can I pay for my bids?
How can I pay for auctions I´ve won?
How secure are your payment methods?

Auctions
I´ve just won an auction. What now?
What types of auction are there?
How can I watch an auction?
How can I find the different auctions available on the site?
What´s the difference between a live auction and a future auction?
How many auctions can I win every month?
When does an auction end?
What´s the difference between the auction end price and the worth up to price?

Delivery & Shipping
Do you Substitute items?
Can you explain the Delivery Charges?
What is the Delivery time?
Has my product been shipped yet?
Which countries does Lady Luck Electronics deliver to?

Returns & Complaints
What should I do, if the item I won is defective or damaged?
Do you offer a standard guarantee on the products auctioned?
Can I return an item that I have won?
Can I get a refund on an item that I have won?

Protect Yourself
Important security notice.
What´s the danger of fake emails (Spoof and Phishing)?
How do I know if an email was sent by Lady Luck Electronics or not?
How do I recognize a fake email requesting payment?
What should I do, if I receive a suspicious email?

Technical Problems
What are the recommended PC requirements to use Lady Luck Electronics?
Why didn´t my bid register on an auction?
I can´t confirm my registration using the link in the registration confirmation email. What should I do?
How do I activate Cookies?
What happens to the auctions during system downtime?

Terms and Conditions
What are Lady Luck Electronics Terms and Conditions?

Data Protection
How is my information protected on Lady Luck Electronics?

 

Latest Winner

Congratulation to lonelyone68

: lonelyone68
: 4:12 am
: $2.17
 

Our Products

Our Consumer Electronics and Products include LCD TVs, Plasma TVs, HDTVs, Computers, Ipods, Xbox, Cameras, Laptops, Nintendo, Playstation, Wii, Jewelry, MP3s, GPS, Cellphones, Notebooks, Telephones, Digital Cameras, VCR, Camcorders, Home & Garden, Appliances, Audio, Monitors, Keyboards, Mouse, Printers, Netbooks, Bluetooth products, Computer Accessories, Projectors, Video Games, Computer Games, Desktop Computers, Health products, Radar Detectors, PalmCorders, Photo Frames, Tivo, DVD Players, Office products, Shredders, Calculators